The Power of Engaging with Your Guests
These days there is an incredible weight put on technology - and for good reason! But I believe we have all the guests we’ll ever need. We just need to know them better to serve them better. And engage with them in more meaningful ways… ways that will actually help us drive more revenue and provide better guest experiences.
1) Attendees will realize that they can do a much better job getting to know their guests.
2) Attendees will learn how to use guest information not just to serve them better, but to get them to return
3) Attendees will learn 4 simple tactics they can apply IMMEDIATELY to increase retention by 20-30% in their dining rooms.