MARCH 3-5, 2019, JAVITS CENTER, NY

How to Become a RockStar Restaurant

How to Become a RockStar Restaurant

MONDAY, MARCH 5, 9:00AM - 12:00PM 

DOORS OPEN AT 8:45AM 

Location: Meeting Room 1C04 

How to deliver the absolute best service for your brand, your guests, and your bottom line — a step-by-step restaurant success seminar for greater guest service. 

Open to Servers, Bartenders, Key Employees, Managers, and Owners 

We all understand that operating a restaurant in today's business climate is extremely challenging. Numerous critical projects are regularly set aside so that we can get through the busy days. Training your staff is usally on top of that list because of lack of time, employee turnover, available resources and outdated systems and materials. 

Darren S. Denington, CFBE has spent the last 34 years in the hospitality industry helping restaurants across the country understand their guests' perspective, train their restaurant staff and build winning hospitality teams. During this powerful session, he will provide priceless information for Servers, Bartenders, Key Employees, Managers & Owners that will make an immediate impact on all aspects of your establishment. 

This rare and high-level training seminar will cover:

  • How to implement a great training program
  • How to truly connect with your guests 
  • Handling guest complaints and building
  • Practical service skills
  • Suggestive selling that improves the experience
  • Driving sales by utilizing the entire team
  • How to properly run a great shift 
  • Understanding and improving team morale
  • Identifying everyone's roles and responsibilites 
  • The root of great service 

 

Registration for $99.00 — You & a Guest!

Includes this three-hour training workshop, access to the Show Floor and 40+ additional educational sessions.